Urgently Hiring South African based Customer Service / Call Centre Virtual Assistants
$500-750 USD
Paid on delivery
Looking for 4x Round the Clock Customer Service / Call Center Virtual Assistants for a US based company.
Experience using HubSpot Preferred
Requirements:
• Experience in customer service and answering phones
• Great English – Written and Speaking skills
• Some selling over the phone or selling using a CRM experience is preferred
• ALWAYS talking with a smile!! - needs to be heard through the phone
• A headset (can be provided from us)
• Fast internet connection and reliable working computer
• Must be able to work in US time zone (CST)
• Ability to start right away
Working Options Below:
1st VA to work:
7am - 3pm CST weekdays
2nd VA to work:
3pm - 11pm CST weekdays
3rd VA to work:
11pm - 7am CST weekdays
4th VA to work:
Weekends, take calls for both days, See below options for weekend work / shifts: -
Option 1:
2x VAs to work part time, where one does all day Saturday, and one does all day Sunday.
Option 2:
2x VAs to work 7am - 3pm, 3pm – 11pm, 11pm - 7am CST to rotate weekends and have every 3rd weekend and get paid extra for each of those weekends.
Duties:
(1) Answering the phone on the first ring, booking appointments in HubSpot, and transferring calls, when necessary
(2) Placing immediate outbound phone calls to new leads or new people who have scheduled online telling them thank you and confirming some additional details and entering it into the system
(3) Monitoring the live chat feature of multiple websites
(4) Emailing/texting customers to remind them about upcoming appointments or working cold leads [during phone downtime]
(5) Sending thank you notes and notes to neighbors
(6) Working on other administrative or research tasks as assigned
Project ID: #38085946
About the project
26 freelancers are bidding on average $618 for this job
Hi there :) I am excited to offer my services as your dedicated virtual assistant. With five years of experience in this role, I am confident that I possess the desired skillset you are looking for. I would love to ha More
I offer my services as a seasoned virtual assistant with extensive experience in customer service and phone handling. Fluent in English, both written and spoken, I ensure clear communication with clients. I have a back More
Hello I am Cherry Mae Belocora. I've been working from a Customer service representative in the Philippines. I would love to work with you and share my knowledge about Customer service.
Proficient about virtual assistant and willing to have work at US time. Looking forward to have convertation with you. Thank you
I am writing to express my interest in the data entry project you have posted. With my extensive experience in data manipulation and proficiency in Microsoft Excel, I am confident in my ability to assist you in convert More
Coming through loud and clear, this is Chantelle at your service! I'm excited to showcase my extensive experience in call center and customer service roles, which makes me an ideal candidate for your South African-base More
With a background in recruitment and virtual assistance, I bring a unique set of skills that make me an ideal candidate for this customer service position. I have experience posting jobs, which requires great attention More
With over three years of customer service experience under my belt, including management of four diverse US accounts, I can confidently say that I'm well-equipped to handle the demands of this position. Preparing tax f More
Hello, I am thrilled to have the opportunity to offer my services as a Virtual Assistant to support you in streamlining your workload and achieving your business goals. With sufficient years of experience in providin More
Dear Hiring Manager, I am reaching out regarding the urgent need for South African-based Customer Service Virtual Assistants. As an experienced professional based in South Africa, I am ready to step in immediately and More
I am willing to work the full saterday and sunday. I am verry polite and professional on the phone. I currently work as an admin during the week and always talk to the customers.
